Usher

Department: Frederick P. Rose Hall

Reports to: House Manager

Position Classification: Non-Exempt, Hourly

Position summary:

Assist patrons with ticketing and seating issues, as well as other customer service issues as related to the Frederick P. Rose Hall venues.

Frederick P. Rose Hall is home to a wide variety of music, dance, theater and film as well as a premiere space for parties, lectures and special events.

Responsibilities:

• Excellent customer service and problem solving skills.
• Adaptability.
• Ability to juggle multiple tasks simultaneously and work well under pressure.
• Previous ushering experience helpful.
• Fireguard certification (F-94) and First Aid certification a plus.
• Able to stand for extended periods of time, lift 15 pounds, open heavy theater doors repeatedly.

Qualifications:

There are two groups of ushers with different scheduling commitments:

Swing ushers: (available 3 standing shifts per week, between 12-15 hours and extra hours scheduled on a monthly basis. Shift availability includes morning, afternoon and evenings on all days of the week).At this time, preference will be given to candidates who have availability during the weekend.

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**At this time preference will be given to applicants whose availability includes weekends. Please provide information regarding your weekend availability in your response to this posting.**

Passion and/or knowledge of Jazz preferred.

If you believe your background and experience qualify you for consideration based on the criteria we've outlined, please send your resume and salary requirements to HR4@jalc.org . Please write "Usher" in the SUBJECT line of your email.

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